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🔒 Privacy Policy

Effective Date: November 7, 2025

Ms Titu Hardware is committed to protecting your privacy. This policy outlines how we handle your personal information when you visit our physical store or contact us.

Information We Collect

  • Contact Information: Name, address, phone number, and email address (provided during in-store purchases, inquiries, or billing).
  • Transaction Data: Details about products purchased and payment method used (though we do not store full credit card details).

How We Use Your Information

Your information is used solely for:

  • Processing sales and completing transactions.
  • Responding to your inquiries and providing customer support.
  • Internal record keeping and administrative purposes.

Data Security

We take reasonable steps to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet is 100% secure.

Changes to this Policy

We may update this policy periodically. The latest version will always be available at our physical location and on this website.

📜 Terms & Conditions (T&C)

By purchasing products from Ms Titu Hardware, you agree to be bound by the following Terms and Conditions.

Sales and Product Information

We strive to ensure all product information and pricing are accurate. However, errors may occur. We reserve the right to correct any errors and change product information without prior notice.

Returns and Exchanges

  • Returns must be made within **7 days** of purchase with the original receipt.
  • Products must be in unused, resalable condition with original packaging.
  • Custom-ordered items and clearance sales are final and cannot be returned or exchanged.

Liability

Ms Titu Hardware shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the products purchased.

Governing Law

These terms and conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Ramgarh, Jharkhand.

📞 Contact Us

Store Address

SUMIT AGARWAL, S/O MAHESH LAL AGARWAL

GURUDAWARA ROAD, PO-RAMGARHCANTT

Ramgarh, Jharkhand, 829122

Call Us

Mobile:+91 8824765956

Reach us during business hours for assistance.

Email Us

info@mstituhardware.shop

We typically respond within 1-2 business days.